Villages’ GP Surgery to reopen today

The Cliff Villages Medical Practice will reopen today after it unexpectedly closed last week causing confusion and concern among patients.

The Lincolnshire Integrated Care Board announced the closure of the two GP surgeries - in  Waddington and Navenby - last Thursday after the practice’s Care Quality Commission (CQC) registration was removed.

It is now being run by the Welby Group on a caretaker basis to facilitate the reopening and will operate under full CQC registration following the change of service provider – it is understood this was removed for administrative reasons.

A message on the practice’s facebook page reads: “If you have a routine appointment at the practice, please attend as planned.

“If you need an urgent appointment, please phone the practice after 9am on Monday morning.

“Please bear with the practice team whilst normal services are re-established and clinical provision improves. 

“For reassurance, we continue with our known GPs - Dr Douglas and Dr Duckenfield but hope to expand our team to ensure improved appointment access and continuity for our patients.”

Following last week’s closure patients expressed their disappointment and concern on social media. 

The practice replied: “Please remember our staff are on social media and only human and will see many of your comments. We appreciate you are angry and scared and we want to alleviate that as soon as we can. 

“The staff that have continued to turn up to work each day despite extreme pressures have given their all and sacrificed a significant amount. 

“We will be back and we will be better. You, our patients, are our priority.”